Job Description You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. Current work authorization for Canada is required for all openings.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Who We Are: At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.
What We Do (The Team You'll Be Part Of): As a key member of the HR Services team, the HR Representative plays an integral role in delivering high-quality HR support. This position is responsible for a broad range of administrative, coordination, reporting, and analytical activities that help ensure accurate employee data management and the seamless delivery of HR services.
How You'll Make An Impact: Act as the primary contact and troubleshoot issues for the HR Information System (HRIS)
Prepare and maintain standard and ad-hoc reports on HR related activities
Facilitate a wide range of HR transactions in collaboration with HR team members, including, but not limited to, the preparation, coordination, and processing of employee lifecycle events such as new hires, transfers, promotions, compensation changes, leaves of absence, and terminations/departures, employee correspondence and other employment-related documentation, ensuring accuracy, timeliness, and compliance with company policies and legislative requirements
Perform systems audit comparing information in HRIS with the data in the payroll system to ensure integrity of all employee data
Reconciliation of the Manulife benefit premium statements and process payments
Manage and submit inSite Submission Forms to request updates to HR related information on the Fidelity intranet site (inSite)
Create, maintain, and update job codes and job profiles to support organizational and business requirements, partnering with key stakeholders to provide updates on a timely basis
Administer and distribute employee documents through DocuSign, including share plan documents, compensation plans, and other employment-related documentation




What We Are Looking For: Completion of college diploma or degree preferably in Human Resources Management or equivalent experience
Minimum of 1+ years' experience working in an HR related function, preferably in financial services industry
Experience using an HRIS system or other related applications
Experience using Workday (or equivalent HRIS tool) is a nice to have
Experience with payroll, invoice management, accounts payable is an asset
Completion of or working towards the CHRP or CHRL designation is an asset
Bilingualism in English and French is an asset
Exposure to employee relocation and immigration cases is required
What You Will Bring: Strong written and verbal communication skills
Knowledge of MS Excel, Outlook, PowerPoint and Word
Robust organizational and time management skills
Ability to adapt and work effectively in a variety of situations
Strong Attention to detail
Ability to learn new systems and apply knowledge to existing processes
Ability to work within a fast-paced, deadline-oriented environment
Ability to maintain confidentiality and demonstrate considerable use of tact, diplomacy, discretion and judgement
Total Rewards That Reflect Your Impact: Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $59,000 to $75,000 based on experience and qualifications
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required
We offer market-aligned rates that recognize the specialized skills and agility required for this role
Some of the ways we'll help you feel valued and supported as part of our team: Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups




Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We are proud to be recipients of the following: Canada's Top 100 Employers
Greater Toronto's Top Employers
Canada's Top Family-Friendly Employers
Canada's Top Employers for Young People
Great Place To Work Certified
Best Workplaces for Inclusion
Best Workplaces for Mental Wellness
Best Workplaces for Today's Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
HRD - 5-Star Benefit Program
HRD - 5-Star Diversity & Inclusion Employer Designations
Canadian Compassionate Companies - Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team
About Us: Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there's no limit to what you can accomplish here. We're excited you're considering Fidelity for your career plans.
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodation during the application process. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].
Accommodations during the application process We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process. Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].
Fidelity respects the privacy of your information.

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📌 HR Representative (Ontario)
🏢 Fidelity International
📍 Ontario