TD Customer Experience Associates in Mississauga process financial transactions accurately while recommending banking solutions that meet customer needs.
At TD Canada Trust, this 15-hour Personal and Commercial Banking role supports frontline customer service. You will handle deposits, withdrawals, bill payments, customer concerns, and referrals while following procedures, regulations, and TD's Code of Conduct and Ethics.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities appropriately
- Promote banking solutions and complete business processes promptly
- Provide transparent advice on banking solutions and processes
Requirements:
- High School diploma and/or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication skills
Bring accurate transaction processing, customer service, and banking solution knowledge to TD Canada Trust in Mississauga.