Join Our Team Client Services Coordinator

Location: Sechelt, BC - in person

Position: Part time

Hours: Up to 28 hours per week, subject to funding

Compensation: $26.65 - $28.33 per hour

Application Deadline: November 19th 2026

Location: Sechelt, BC - in person

Position: Part-time

Hours: Up to 28 hours per week, subject to funding

Compensation: $26.65 - $28.33 per hour

Application Deadline: November 19th 2026

About Coast Neighbourhood House Resource Centre

Coast Neighbourhood House Resource Centre (Coast NHRC), formerly the Sunshine Coast Resource Centre, has been serving Sunshine Coast residents since 1992. We are a community-based charitable organization that helps people access information, navigate services, overcome barriers, and build meaningful community connections.

As we continue growing into a Neighbourhood House, we are creating a welcoming and inclusive place where individuals and families can access support, participate in community life, and feel a sense of belonging.

Our vision is a healthy and connected Sunshine Coast community.

Help people find their way forward.

Are you compassionate, organized, and someone who genuinely enjoys helping others? Do you have a knack for making complicated information easier to understand? Coast NHRC is looking for a Client Services Coordinator to join our team

This position plays an important role in helping community members access legal information, navigate services and connect with the resources they need. You'll work directly with clients, support our Legal Advocacy team and help make essential services more accessible to people facing financial, social or other barriers. Note: This position provides information, navigation and administrative support.



It does not involve providing legal advice or legal representation.

We're looking for someone who brings empathy, professionalism, excellent organizational skills, and sound judgment to their work. Above all, we need someone who understands the importance of trust, discretion and confidentiality, particularly when supporting people who may be sharing sensitive personal, financial or legal information.

What You'll Do

- Provide welcoming, respectful and confidential assistance to community members seeking information and support.
- Help clients navigate Legal Aid BC services and connect with legal and community resources.
- Provide administrative and client support to our Community Legal Advocacy team.
- Administer the Canada-BC Housing Benefit (CBCHB) program, including participant intake, applications, documentation, ongoing communication, and follow-up.
- Coordination of the CBCHB program, including maintaining participant records, monitoring program requirements, tracking rent supplement allocations and completing required reporting to BC Housing.
- Serve as a primary point of contact for CBCHB participants, responding to inquiries, addressing program-related concerns and liaising with BC Housing as required.
- Administer the Canada-BC Housing Benefit (CBCHB) program, including participant intake, application processing, documentation, and follow-up




- Maintain accurate participant records, monitor program eligibility and requirements, track rent supplement allocations, and complete required reporting to BC Housing.
- Serve as the primary point of contact for participants and BC Housing, responding to inquiries, addressing program-related concerns and coordinating follow-up as needed.
- Assist with client intake, referrals, routine forms and applications across assigned programs.
- Maintain accurate, organized and confidential client records, including sensitive personal, financial and legal information.
- Handle client information with discretion, ensuring it is accessed, stored and shared appropriately, in accordance with privacy requirements and organizational policies.
- Support community outreach, public legal education activities and other program initiatives.
- Work collaboratively with colleagues and community partners to help improve access to services.

As Coast NHRC continues to grow, there may be opportunities to take on additional client service and navigation responsibilities.

What We're Looking For

Our ideal candidate is approachable, dependable and comfortable supporting people through challenging circumstances. You'll be organized, detail-oriented and confident managing program responsibilities while providing compassionate, client-centred service.

You will bring:

- Strong communication and interpersonal skills, with a compassionate, nonjudgmental approach.
- Excellent organizational skills, attention to detail and the ability to manage competing priorities and meet deadlines.
- Ability to independently coordinate program activities, maint

📌 Client Services Coordinator (Sechelt)
🏢 Sunshine Coast Resource Centre
📍 Sechelt