Deliver exceptional customer service and office administration on-site at Distinctive Autoworks' Colwood location in Victoria, British Columbia. Support customers, shop operations, and administrative workflows.

This full-time Customer Service and Office Administrator provides customer-facing support and handles office and bookkeeping duties. The position uses Audatex, Mitchell, UKG, CMS, Traverse, Outlook, Word, and Excel. It supports estimators, insurance billing, customer payments, and shop administration.

Key Responsibilities:

- Greet customers, identify needs, and explain repair processes clearly
- Answer phones, book appointments, and notify customers about repair completion
- Prepare insurance assignments and new estimator files
- Manage email, supplies, inventories, couriers,



and staff training support
- Complete daily and monthly bookkeeping, banking, reconciliations, and collections

Requirements:

- Related experience in a team-oriented setting preferred
- Accounts receivable, accounts payable, or payroll experience preferred
- Strong interpersonal, verbal, written, and listening skills
- Proficiency in Outlook, Word, and Excel
- Legal entitlement to work in Canada without restrictions

Apply customer service, administration, bookkeeping, and office software skills supporting Distinctive Autoworks customers and shop operations.

📌 Customer Service Office Administrator Victoria
🏢 Distinctive Autoworks
📍 Victoria