Operations & Awards Officer (Term Position)This is a term position until May 31, 2028.Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as "Minhrpa" (translated in Stoney Nakoda as "the waterfalls") and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut'ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.The OpportunityThe Development department at Banff Centre plays an important role in advancing the purpose, mission and vision of Banff Centre. This department's roles include raising and stewarding public and private sector funds for priority projects and programs, strengthening supporter relationships, increasing supporter loyalty, acquiring new supporters, advancing alumni relations and managing an awards program.Toward this role, the Operations & Awards Coordinator (or "OAC") carries out effective operational services and awards administration for the Development team. The OAC provides exceptional and differentiated services in the following four key areas:Financial transactions administrationDatabase administrationAwards administrationGeneral operationsThe OAC regularly handles sensitive financial and personal information and must at all times act with confidentiality and discretion, ensuring that information is used in an ethical manner. Exceptional care must be taken to preserve and enhance the good reputation of Banff Centre and its programs.Roles and ResponsibilitiesReporting to Director, Grants, Awards and Operations, below are some key accountabilities:Financial transactions administrationPost details of pledges and other payablesPrepares and sends pledge payment reminders to donorsProcesses credit card transactions, gift batches and cash-outs,



including for donations, sponsorship, grants, gifts of shares, sales and other revenueElectronically files relevant supporting documentsIssues and sends receipts including charitable tax receipts in compliance with Canada Revenue Agency guidelinesProcesses purchase and payment requests for department-related expensesOrders office supplies within budgetDatabase administration (Blackbaud Raiser's Edge NXT)Adds and edits constituent and gift recordsProcesses gifts and event registrationsBuilds queries, exports, lists and reports to support functions such as for donation and events tracking, donor recognition lists, e-marketing, and direct response mail campaignsPrepares and outputs receipts, letters and other correspondence as neededPerforms data analysis; assesses and ensures data hygieneRegularly participates in relevant training, webinars and conferences in order to upgrades skills and knowledge of the systemAwards administrationAdds and updates endowment and awards records in Fundriver and Raiser's Edge NXTTracks upcoming Arts and Leadership programs and pulls scholarship recipient data from the campus Student and CRM systemsMatches endowed and other restricted named scholarship funds to appropriate scholarship recipients, working closely with the Arts and Leadership teamsNotifies scholarship recipients of awards and requests electronic donor thank you lettersCompiles all thank you letters and bios for submission with annual donor reportsRegularly provides program and scholarship recipient updates to appropriate members of the Development teamPosts all scholarship data and thank you letters to Raiser's Edge NXTGeneral operationsOrganizes, files, culls and archives electronic filesAnnually organizes, culls and archives on-campus donor financial files, conducts office inventory, and performs an office health & safety review as neededPrepares donor recognition lists, mail merges and letters as neededIdentifies, develops,



updates and implements written operational proceduresSuggests and develops innovations for greater office efficiencies and information accessEngages in the set-up, orientation and training of new staffQualifications and Educational RequirementsA college diploma, or equivalent work experience in a field such as non-profit administration, fundraising management, post-secondary education administration, or business administrationAt least three years related experience preferably in a Development or Advancement officeBlackbaud Raiser's Edge and Raiser's Edge NXT Fundamentals and Professional certification; confident and experienced with using multiple databases for the purposes of data entry, queries, exports and analysisAdvanced skills working in a Microsoft Office environment with Word and ExcelA purposeful and analytical thinker who pursues goals with energy, spirit and enthusiasmExcellent interpersonal and communication skills (written and oral)Enjoys working in a teamSelf-directed and able to take initiativeAn appreciation of, and participation in, the arts, leadership, and mountain cultures or similar environments is an assetStrong commitment to customer service and relationship-buildingQuick to learn, adaptive to change, and take on new tasks willinglyExceptional attention to detail and commitment to accuracyExperienced at multi-tasking, planning, organizing and coordinating projects efficiently and effectively within (often tight) deadlines, with a "can-do" positive, attitudeSuperb time management skillsEmployment Terms and BenefitsIn accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6-month probation period.The annual salary for this position is between $48,443 - $50,856 depending on experience, based on working 40 hours per week.Opportunity for a Hybrid work setting (3 days in the office, 2 days remote)The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.Benefits of working at Banff Centre are:Transitional staff housing (based on availability)Professional developmentEmployee Assistance ProgramHealth care spending accountStaff cafeteria and restaurant discountsOnsite fitness facility at a discounted rate - first month free for new staff!

📌 Operations & Awards Coordinator (Term Position) (Banff)
🏢 Banff Centre for Arts and Creativity
📍 Banff