Guide members worldwide toward mental health services through crisis support, care coordination, and compassionate communication. Spring Health requires evening availability.
As a Support Coordinator at Spring Health, you will manage member needs across phone, chat, and email. You will gather information, explain services, troubleshoot technology, and connect members with suitable counseling or other mental health care. The position also involves clinical judgment during crises and transparent English documentation.
Key Responsibilities: Maintain availability for incoming member communications during shifts
Gather intake details and explain available mental health services
Develop action plans and recommend appropriate care modalities




Support suicide-risk crises through triage and safety planning
Research international resources and summarize patient interactions
Requirements: Canadian psychologist, registered social worker, or psychotherapist credentials
Master’s degree in a behavioral health field
Two or more years of post-licensure direct clinical care
Fluent written and verbal English for worldwide member interactions
Flexibility to work at least three holidays annually
Use clinical judgment, empathy, and organized coordination to help Spring Health members access appropriate support worldwide.

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📌 Global Mental Health Support Coordinator (Manitoba)
🏢 Alma
📍 Manitoba