About The Program
Wage Grid 15

Last Date To Apply
Open Until Filled

About The Program
The 1.1.2. is a transitional housing initiative for young adults ages 18-24 in Surrey, operating a 30‑bed residence with 24‑hour staffing and support. Residents live in a substance‑free environment and receive individualized, one‑to‑one support focused on building life skills, setting goals, and participating in structured group activities that promote stability and independence. As youth prepare to transition, The 1.1.2. provides housing search and transition planning, moving assistance, landlord advocacy and mediation, and coordination with social workers and other systems partners to support successful moves into safe, stable, and affordable independent housing.

Hours & Conditions of Work

Auxiliary (casual)

Working Hours - This position supports teams who work in the evenings and on weekends. There will be on-call work, evening, and weekend work.

Requires the ability to lift up to 50 lbs, to assist with moving items such as furniture.

Position Summary
This position involves supporting staff on shift, crisis management, direct care to program participants. The Shift Lead supports, mentors, and provides learning opportunities for staff on shift. Shift Leads also provides one‑on‑one support, transition planning and leads group activities including social recreation, meetings, and unit checks.

The successful applicant will bring their passion for supporting youth in housing, leadership skills and desire to be a part of a large team to the role.

Responsibilities

Provides direction and support to staff on shift





Mentors and orients new staff

Coordinates service delivery and programming

Works with the Team Lead to ensure overall operations and service delivery aligns with contract expectations

Develops supportive and engaging relationships with youth

Develops individualized service and transition plans collaboratively with participants

Assists youth in maintaining program expectations such as attending meetings, maintaining unit cleanliness, supporting participants to attend school, work or volunteer opportunities and maintaining connection with other support workers

Maintains accurate case notes, monitoring youth progress, engagement, and participation in the program; other administrative tasks will be required

Conducts participant file audits and reviews

Provides life skills support and lead group activities

Provides transportation to participants

Liaises with professionals such as social workers, school personnel, and other community staff

Provides individualized housing supports such as housing search support, moving assistance, landlord advocacy, mediation and liaise with social workers to support youth to find, secure and move into secure and affordable housing





Participates in and engage in a collaborative and effective staff team

Communicates effectively with coworkers and staff and participate in team efforts

Participates in professional development and training

Communicate effectively with coworkers and staff and participate in team efforts.

Advocates and promotes the agency’s services, funding needs and value to the community

Participates in community engagement including presentations and communications

Represents PCRS at community and official functions

Competencies & Knowledge

Ability to respond to crisis scenarios using agency protocols and ethics

Experience working with vulnerable and unhoused young people

Effective team collaboration skills

Experience creating and working within a culturally inclusive environment for staff, partners, and participants

Strong verbal, interpersonal, presentation, and written communication skills

Excellent time management skills and the ability to handle multiple, often conflicting priorities

Experience
Required

1 year(s): Experience in a leadership role in a related field.

Education
Required

2-Year Diploma or better in Child and Youth Care or related field

Preferred

Bachelor's Degree or better in Child and Youth Care or related field

Licenses & Certifications
Required

Basic First Aid

Use of a Personal Vehicle

Driver's License Class 5

Preferred

FoodSafe Level 1

Trauma-Informed Practice

Mental Health First Aid

MANDT Certification

Skills
Preferred

SalesForce for Case Management

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📌 Shift Lead (Auxiliary) (British Columbia)
🏢 Pacific Community Resources Society (PCRS)
📍 British Columbia