Coordinate Workday training, communications, and rollout support at the Federation of Canadian Municipalities, with primarily virtual work and Ottawa travel.
This Employee Experience Lead position supports employees through recent ERP tools, policies, and workflows. You will design learning materials, facilitate live and virtual sessions, manage adoption support, and collaborate with the ERP project team. The role also maintains job aids, microlearning, and post-implementation resources.
Key Responsibilities: Design ERP training materials and self-serve learning resources
Facilitate live and virtual training with attendance follow-up
Track completion rates and prepare leadership compliance reports
Maintain job aids, quick reference guides, and onboarding content
Support testing,



rollout, troubleshooting, and vendor coordination
Requirements: Four to six years in training, communications, or change management
Experience supporting Workday implementations and post-go-live activities
Bachelor’s degree or comparable education and experience
Adult learning or instructional design certification is a plus
Strong facilitation, writing, and coordination abilities
Apply your Workday implementation, adult learning, facilitation, and coordination skills to support effective ERP adoption at FCM.

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📌 Workday Implementation Training Lead (Quebec City)
🏢 Federation of Canadian Municipalities
📍 Quebec City