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Corporate Communications Specialist

Posted on November 6, 2026

Locations
Showing 1 location

Toronto Corporate Office Etobicoke, ON M8X 2X3, CAN

Hybrid

Travel Required : No

Salary Range : $59,800 CAD to $89,800 CAD

Communications

Full-Time

Requisition #: CORPO007860

Description
Why Meridian?

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.

Reporting to the Director, Corporate Communications, the Corporate Communications Specialist helps design and continuously improve Meridian's digital employee communications experience, ensuring employees can easily find, understand and act on the information they need. The role combines exceptional internal communications and storytelling with digital channel management, knowledge management, data and AI fluency.

The successful candidate is a proactive communications professional who is comfortable experimenting with current tools and ways of working. They manage core internal communications channels and events, create content across formats, and use sound judgment, data and emerging technology to improve how communications are planned, produced, governed, discovered and measured.

What you’ll do
Digital content and channels

Manage and continuously improve Meridian's enterprise internal communications channels, including the intranet, enterprise newsletters, town halls, and other digital employee communications.

Serve as a channel expert, advising on the most effective format, structure, timing, and digital experience for employee communications.

Publish and maintain content in SharePoint and other content management systems, overseeing templates, editorial standards and publishing practices.

Own and continuously improve communications content governance, including information architecture, metadata, content lifecycle, search and discoverability,



working with business content owners and technology partners to maintain trusted, AI-ready information.

Work with decentralized content owners to improve content quality, accessibility, consistency, and usability through clear standards, templates, toolkits and self‑serve resources, while maintaining appropriate governance and escalation pathways.

Apply AI‑ready content principles, including clear page structures, meaningful titles, structured information, and accessible web content.

Create and adapt multimedia communications, including presentations, videos and digital assets, using tools such as Canva, Adobe Creative Cloud, Bynder or similar platforms.

AI, innovation, and knowledge management

Use generative AI and emerging technologies to improve content development, research, synthesis, planning, measurement, workflow efficiency, and knowledge sharing.

Experiment with and test prompts, agents, emerging AI capabilities, automated workflows and low/no‑code solutions to identify and help implement solutions that improve how the team works and scale communications support.

Apply critical thinking, fact‑checking and communications judgment to AI‑generated outputs to ensure they are accurate, appropriate and aligned with Meridian standards.

Maintain trusted communications knowledge, resources, templates and processes so information is current, organized and easy to find.

Internal communications and storytelling

Develop clear, compelling content for enterprise communications programs and major corporate initiatives, including intranet articles, newsletters, executive messages, presentations, speeches, scripts, key messages, videos, Q&As;, town halls and the annual report.

Translate complex business information into accessible, audience‑focused communications that explain what is changing, why it matters and what employees need to know or do.

Support enterprise communications programs, campaigns, leadership events and strategic initiatives,



balancing planned work with emerging priorities.

Script, film and edit internal communications videos in line with brand standards to support executive communications.

Apply strong editorial judgment and quality control to ensure communications are clear, accurate, accessible, and consistent with Meridian’s voice.

Measurement, planning and team support

Lead communications measurement and intelligence, using channel, search, content‑health and employee behaviour data to assess reach, findability, understanding, adoption and action; identify trends; and recommend improvements to content, channels and communications approaches. Conduct experiments and A/B tests where appropriate.

Coordinate enterprise town halls, live events and employee sessions, including workbacks, milestones, speaker materials, rehearsals and digital event logistics.

Manage the internal communications calendar and collaborate with the external communications specialist to maintain an integrated view of enterprise milestones, campaigns, events and amplification opportunities.

Oversee communications intake and triage, including the Corporate Communications mailbox, and use automation and self‑service approaches to improve efficiency while providing flexible execution support across team priorities.

Take ownership of assignments, anticipate requirements and risks, and keep multiple deliverables and stakeholders on track.

What you’ll bring

5+ years of progressive experience in corporate, internal, employee or digital communications, or a related field.

Post‑secondary education in communications, public relations, journalism, digital media, marketing or a related discipline, or an equivalent combination of education and experience.

Curiosity, critical thinking and a proactive, solutions‑oriented approach to communications, technology and new ways of working.

Exceptional writing, editing, proofreading and storytelling skills, with experience creating communications across multiple formats and channels.

Ability to simplify complex business, research or technical information and create clear, compelling content for different audiences.

Experience managing digital communications channels and publishing in SharePoint or another enterprise content management system.

Demonstrated AI fluency, including using generative AI for content, research,

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📌 Corporate Communications Specialist (Ontario)
🏢 Meridian OneCap Credit
📍 Ontario