Serve electrical customers at the counter, by phone, and by email with Gerrie Electric in Ontario. Apply product knowledge to deliver responsive support.

As an Inside Sales Specialist, you will provide tailored solutions while supporting sales growth and customer relationships. Daily work includes greeting customers, answering branch calls, recommending products, managing returns, and coordinating orders. Gerrie Electric seeks someone with 2-4 years of inside sales, customer service, or related experience.

Key Responsibilities:

- Greet customers and answer inquiries across service channels
- Recommend products, promote sale items, and identify add-on opportunities
- Handle returns, defective products, and warranty claims
- Communicate order changes, backorders,



and material arrivals
- Support promotions, counter events, and special projects

Requirements:

- Customer-focused approach with solid communication skills
- Proven customer service or sales relationship-building experience
- Broad product understanding or willingness to develop industry knowledge
- Reliable, adaptable, and willing to learn
- High school diploma required; electrical education preferred

Combine counter service, solution selling, and electrical product learning to support customers and strengthen Gerrie Electric relationships.

📌 Electrical Counter Sales Customer Support (Welland)
🏢 Gerrie Electric Wholesale
📍 Welland