Build a leadership career with Longo's as a full time Retail Customer Service Supervisor, focused on team training and exceptional customer service. Work in a store environment.

This Assistant Customer Service Department Manager supports the Customer Service Manager and helps prepare the department for daily operations. You will coach Team Members, resolve customer concerns, and uphold company procedures. Strong relationships, listening, and computer skills are central to the position.

Key Responsibilities:

- Provide exceptional service to Team Members, Customers, and Vendors
- Provide support during regular team meetings
- Coach training to maintain high productivity
- Resolve Team Member and customer issues urgently
- Support health, food safety, and loss prevention standards

Requirements:

- At least one year in a customer service department
- Effective communication and listening skills
- Ability to build relationships with customers and Team Members
- Ownership and urgency when resolving issues
- Ability to work days, evenings, and weekends

Bring customer service leadership, team coaching, and relationship-building skills to Longo's retail department operations.

📌 Retail Customer Service Supervisor (Whitby)
🏢 Longo's
📍 Whitby