Lead luxury retail performance at Mackage through exceptional selling, customer service, and team leadership in the store environment. Drive sales while protecting brand standards.

Reporting to the Store Manager, the Assistant Manager oversees store operations, service, brand integrity, and people performance. This position emphasizes sales targets, CRM client engagement, team development, operational execution, and customer-focused floor coverage. Mackage combines responsible leathers, down, and wools with luxury-forward design.

Key Responsibilities:

- Maximize store sales, KPIs, and personal sales targets
- Inspire teams toward exceptional service and high performance
- Develop clientele through proactive CRM client engagement
- Manage reports, payroll,



scheduling, and inventory tasks
- Maintain front-of-house and back-of-house store standards

Requirements:

- Five years' preferred fashion luxury retail experience
- Three years' management experience
- Exemplary selling and customer service skills
- Solid leadership, communication, and business acumen
- Microsoft Office Suite and POS operating systems knowledge

Bring luxury retail leadership, selling expertise, CRM engagement, and operational discipline to Mackage's store performance and customer experience.

📌 Luxury Fashion Assistant Store Manager (Vancouver)
🏢 Groupe APP - APP Group
📍 Vancouver