Support Canadian Cancer Society donors through inbound calls, accurate donation processing, and exceptional customer service in a hybrid work model.
As a Donor Care Representative, you will support fundraising and stewardship programs for Canada’s largest national cancer charity. You will answer donor inquiries, maintain records, and assist event participants with online fundraising tools. The position requires communication, problem-solving, and attention to detail.
Key Responsibilities: Provide exceptional customer service by telephone
Process donation and account maintenance inquiries
Support online fundraising profiles and tools
Update donor information using internal CRM systems
Meet monthly service, revenue, and call quality targets
Requirements: Related post-secondary education or equivalent experience
Highly developed customer service and communication skills
Professional, courteous telephone inquiry handling
French and English bilingualism required
Flexible availability for wide-ranging shifts and occasional weekends
Bring donor service, accurate data entry, and fundraising support skills to Canadian Cancer Society inbound calls nationwide.

#J-18808-Ljbffr

📌 Donor Care Representative Inbound Calls (Alberta)
🏢 Canadian Cancer Society
📍 Alberta