Support FCC customers across Canada with phone-based lending guidance, financial analysis, and personalized advice from the Customer Service Centre. Hybrid work options are available.
As an Ag Lending Analyst, you will guide customers and partners through lending solutions affecting their operations and futures. You will assess applications, analyze credit, document decisions, and support Alliance partners with adjudication. This position builds skills in credit, risk, and customer experience.
Key Responsibilities: Help customers understand options and access financial solutions
Assess applications through financial and credit analysis
Document lending decisions within delegated authorities
Support Alliance partners with credit adjudication and troubleshooting
Complete outbound collections and proactive customer follow-ups
Requirements: Relevant diploma or degree in agriculture, business, finance, economics, or commerce
One year of relevant experience or equivalent education and experience
Ability to analyze credit risk with robust financial acumen
Exceptional phone-based customer service capability
Ability to multitask and stay focused while learning technologies
Bring financial judgment, lending knowledge, and customer-focused communication to FCC’s agricultural financing service across Canada.