Clutch’s online car-buying journey needs a confident Inbound Field Specialist to deliver personal service during customer appointments and vehicle handovers.
This part-time Retail Advisor role makes you a key in-person representative of Canada’s largest online used car retailer. Customer-facing experience in premium retail, hospitality, technology, automotive, or another service environment is relevant. Clutch provides automotive learning, while you bring patience, good judgment, and a solid service focus.
Key Responsibilities: Represent Clutch confidently, energetically, and professionally
Create memorable experiences tailored to customer needs
Complete required paperwork and detailed appointment notes
Inspect vehicles and document their condition
Support teammates across Retail Operations
Requirements: Two or more years in customer-facing service work
Valid G2 driver's licence and clean driving abstract
No major driving infractions during the past three years
Clean criminal background check
Legal authorization to work in Canada
Use your service mindset, communication skills, and judgment to represent Clutch throughout each customer appointment.