Support Microsoft 365 users through Exchange Online troubleshooting, Teams administration, SharePoint Online, and identity management responsibilities. This role focuses on daily administration and technical support.
As a Microsoft 365 Administrator, you will administer the Microsoft 365 environment and independently diagnose technical issues. The position emphasizes Exchange Online, Microsoft Teams, SharePoint Online, and Microsoft Entra ID. It also includes user support, Microsoft 365 application troubleshooting, and access management.
Key Responsibilities: Administer the Microsoft 365 environment day to day
Troubleshoot Microsoft 365 applications and services
Provide user support for mid-level M365 issues
Diagnose and resolve technical issues independently




Support Microsoft 365 Copilot and ecosystem integrations
Requirements: Three or more years of Microsoft 365 administration experience
Five years of experience preferred
Solid Exchange Online, Teams, and SharePoint Online experience
Microsoft Entra ID and Active Directory experience
Understanding of identity, authentication, permissions, and access management
Apply Microsoft 365 administration, troubleshooting, communication, and problem-solving skills across core services, identities, applications, and user support.

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📌 Microsoft 365 Support Administrator (Ontario)
🏢 Insight Global
📍 Ontario