Billing systems and customer guidance anchor this remote-first opportunity with managed.com, where practical AI use supports everyday work.
As Billing and Domain Service Specialist, you will help current customers navigate billing setup during onboarding. You will enter accurate information, address obstacles, explain invoices, and communicate expectations. You will also identify efficiency improvements while protecting sensitive billing information under data privacy requirements.
Key Responsibilities: Provide customer contact throughout the onboarding process
Clarify, complete, or correct registration information
Resolve billing-related customer questions and obstacles
Train customers to navigate billing systems and invoices
Identify opportunities to streamline billing setup
Requirements: Minimum one year of billing department work experience
Experience using billing systems and payment gateways
Excellent written and verbal English communication skills
Excellent customer service skills
Strong organization, interpersonal, and time management abilities
Use billing-system knowledge, clear English communication, and customer guidance to support accurate onboarding at managed.com.

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📌 Billing Systems Customer Service Specialist (Alberta)
🏢 Hostpapa
📍 Alberta