Trauma Informed Shelter Support Manager (Ontario)

Trauma Informed Shelter Support Manager (Ontario)

08 Nov
|
Warden Woods Community Centre
|
Ontario

08 Nov

Warden Woods Community Centre

Ontario

Apply harm reduction, advocacy, and trauma-informed leadership at Warden Woods’ shelter program, based in person at Kingston Road in Scarborough.
This manager supports user-centered services for unhoused people while guiding frontline staff and strengthening structured, goal-oriented case management. The role reports to the Director of Drop-In and Shelter in Community and includes off-site mobile work across Southwest Scarborough, Toronto, and the GTA. Robust collaboration with residents, funders, elected officials, service providers, and neighbours is central.
Key Responsibilities: Advocate for dignity and self-advocacy among shelter users
Lead overdose prevention training, procedures, and site messaging
Guide staff through complex cases and capacity building




Resolve conflicts and build consensus with stakeholders
Maintain shelter communications and supporting community data
Requirements: Practical knowledge of anti-oppressive frameworks
Understanding of systems affecting Indigenous and racialized people
Excellent written and verbal English communication
Flexible availability for evenings and weekends
Vulnerable sector police reference check before starting
Strengthen harm reduction, resident advocacy, community relationships, and staff practice through trauma-informed shelter management at Warden Woods.

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📌 Trauma Informed Shelter Support Manager (Ontario)
🏢 Warden Woods Community Centre
📍 Ontario

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