Coordinate emergency roadside assistance remotely using dispatch software, mapping tools, and clear communication with Members and service providers. This full time schedule supports Eastern Ontario or Thunder Bay candidates.
As a Dispatcher, you receive requests from the Emergency Roadside Assistance Call Centre and coordinate suitable vehicles. You prioritize urgency, Member location, needs, and provider availability. The work also includes route optimization, record-keeping, and ongoing updates.
Key Responsibilities: Receive service requests from the Emergency Roadside Assistance Call Centre
Prioritize requests and optimize routes using dispatch software
Coordinate vehicles based on Member locations and needs




Liaise with third-party providers and share necessary information
Monitor requests and communicate timely status updates
Requirements: High school diploma or equivalent
Two years of dispatching experience
Excellent verbal and written communication skills
Proficiency with mapping, dispatching, CRM, and telephony systems
Broadband Internet connection and shift flexibility
Apply dispatch judgment, accurate documentation, and mapping expertise to coordinate timely roadside assistance from your home.

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📌 Work From Home Roadside Dispatcher (Alberta)
🏢 CAA group
📍 Alberta