Select how often (in days) to receive an alert:We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership of their work.Treated with respect and act with integrity by putting clients, colleagues, and community first.Recognized for their achievements and celebrate festivities, big and small, to make work fun.We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible.Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.SERVICE ASSOCIATE, COMMERCIAL INSURANCEThe Service Associate, Commercial Insurance is an important part of the Commercial Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens recent insurance applications, ensure accurate entry of information into insurance portals, process renewals, policy changes, cancellations and reinstatement, record and communicate changes, bill accounts, and maintain strong working relationships with brokers. This role does not require prior insurance experience but rather solid excel and word skills as well as high attention to detail and an ability to manage/prioritize tasks in order to balance a busy workload. The keys to success in this role include having strong computer skills, the ability to work collaboratively as part of a team, and the commitment to staying organized in a busy environment with changing priorities.LOCATION AND STATUSFull-time,



permanentQUALIFICATIONSInsurance experience is considered an assetExperience in an office environment is preferredExperience with insurance document management software is considered an assetRIBO license, or working towards, considered an assetCIP or CAIB designation, or working towards is considered an assetVALUES & COMPETENCIESA high degree of professionalism and integritySuperior verbal and written communication skillsCommitted to excellence in customer service and builds a strong relationship at all levelsSkilled user of the Microsoft Office Suite of productsFamiliar with insurance customer relationship softwareDemonstrated accountability and reliability in the quality and timeliness of workAble to prioritize in a busy environment to meet tight deadlinesFlexible and adaptable with proven problem-solving skillsWorks well within a team and independentlyCritical thinker with attention to detailCOMPENSATIONSalary Range: $40,000 - $45,000 CAD annuallyActual total compensation will be determined based on factors such as a candidate's relevant experience, knowledge, skills, location, and internal equity.VACANCY: This position is for an existing vacancy.USE OF ARTIFICIAL INTELLIGENCEOur recruitment process may be completed with video conference technology.Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.Acera Insuranceis an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

📌 Service Associate, Commercial Insurance (Richmond Hill)
🏢 Acera Insurance Services
📍 Richmond Hill