Serve Richmond customers through personal banking advice, service transactions, and digital education at TD Canada Trust's branch. This 37.5-hour role supports customer problem resolution.

As a Personal Banking Associate Trainee, you will understand customer needs and guide them toward appropriate banking solutions. You will build relationships while supporting current accounts, investment advice, and everyday banking needs. The role combines customer experience, branch operations, documentation, and digital banking education.

Key Responsibilities:

- Engage customers in advice needs and service transactions
- Guide customers to appropriate staff and banking solutions
- Educate customers about mobile, ATM, and online banking




- Support scheduled cash and non-cash transactions
- Complete accurate processes and regulatory documentation

Requirements:

- High School diploma or one-plus years' relevant experience
- Complete Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong communication, organization, and time management skills

Bring customer service, banking knowledge, and digital education skills to TD Canada Trust's Richmond branch team.

📌 Personal Banking Associate Trainee (Richmond)
🏢 TD
📍 Richmond