Organize confidential records for the Workplace Safety and Insurance Appeals Tribunal in Toronto. Use SharePoint, Adobe tools, and digital systems carefully.
This Operations Support Clerk role focuses on accurate document handling, case tracking, records management, and operational support. Within Support Services, you will assess completeness, resolve discrepancies, update systems, and assist digitization projects for WSIAT and assigned Agencies. Daily in office presence is required as operations demand.
Key Responsibilities: Assess documents and determine appropriate routing procedures
Split or merge files using Adobe tools
Maintain case tracking and hearing recording records
Support records management and digitization projects
Clarify procedures with staff,



vendors, and requestors
Requirements: Knowledge of document handling, storage, and destruction practices
General understanding of the Workplace Safety and Insurance Act
Understanding of privacy legislation as it pertains to WSIAT
Good keyboarding skills and business software knowledge
Ability to work with minimal supervision and changing priorities
Use organized records practices, sound judgment, and case management expertise to support accurate WSIAT operations in Toronto.

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📌 Records and Document Management Clerk (Ontario)
🏢 Workplace Safety and Insurance Appeals Tribunal
📍 Ontario