Customer retention and telephone sales define this Inside Sales Representative role with Waste Connections of Canada, working in-office five days weekly.
You will support customers, process inquiries, and help drive sales growth within Waste Connections of Canada. The position requires strong communication, customer-first service, relationship building, issue resolution, and sales chance identification. You will also support campaigns, service launches, and existing business development.
Key Responsibilities: Handle customer inquiries and provide service information
Process orders and address customer concerns promptly
Maintain customer retention and defend service agreements
Source new business within existing accounts
Record intelligence in ARES and Trux systems
Requirements: Successful telephone sales and customer service track record
Proactive customer retention experience maintaining existing business
Excellent phone etiquette and professional demeanor
Excellent written and verbal communication skills
Ability to use multiple computer systems simultaneously
Apply telephone sales, customer retention, and communication skills while supporting Waste Connections of Canada customers and sales growth.