Build connected client relationships through CRM and omnichannel engagement as a Prada Group Client Advisor delivering personalized luxury service.
This Client Advisor serves as an ambassador for Prada Group’s brands, including PRADA, Miu Miu, Versace, and Church’s. Connect with clients beyond the store by capturing customer data and developing future opportunities. Combine communication, teamwork, and sales focus to strengthen loyalty and exceed the client journey standard.
Key Responsibilities: Maintain client relationships through company CRM
Embrace and promote the omnichannel mindset
Create welcoming, customer-centered in-store experiences
Collaborate openly with colleagues across departments
Maintain shop floor and visual display standards
Requirements: Experience developing long-lasting client relationships
Excellent communication and interpersonal abilities
Strong teamwork and independent working capability
Curiosity about luxury, fashion, art, and design
English required; other languages are a plus
Apply CRM expertise, omnichannel thinking, and cooperative service to develop Prada Group client loyalty and sales opportunities.