Billing systems and customer guidance anchor this remote-first opportunity with managed.com, where practical AI use supports everyday work.

As Billing and Domain Service Specialist, you will help new customers navigate billing setup during onboarding. You will enter accurate information, address obstacles, explain invoices, and communicate expectations. You will also identify efficiency improvements while protecting sensitive billing information under data privacy requirements.

Key Responsibilities:

- Provide customer contact throughout the onboarding process
- Clarify, complete, or correct registration information
- Resolve billing-related customer questions and obstacles
- Train customers to navigate billing systems and invoices
- Identify opportunities to streamline billing setup

Requirements:

- Minimum one year of billing department work experience
- Experience using billing systems and payment gateways
- Excellent written and verbal English communication skills
- Excellent customer service skills
- Robust organization, interpersonal, and time management abilities

Use billing-system knowledge, clear English communication, and customer guidance to support accurate onboarding at managed.com.

📌 Billing Systems Customer Service Specialist (Moncton)
🏢 Hostpapa
📍 Moncton