Support specialty pharmacy patients in Mississauga using Kroll software and strong communication skills in an in office, full-time position.
Express Scripts Canada seeks a Pharmacy Assistant, Specialty for its Mississauga Pharmacy Operations team. You will manage inbound communications from patients, healthcare professionals, and prospective pharmacy patients. The work focuses on medication support, customer service, and accurate information handling.
Key Responsibilities: Investigate and respond to pharmacy communications
Process prescription transfers and refill requests
Address payment solutions and shipment tracking
Follow up with providers and prescribers
Maintain patient medication profiles
Requirements: Two years of relatable experience, preferably in pharmacy
Proficiency with Kroll software
Intermediate Microsoft Office skills
Strong written, verbal, and oral communication
Ability to work independently and manage priorities
Bring pharmacy experience, Kroll proficiency, and patient-focused communication to Express Scripts Canada’s specialty pharmacy team.

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📌 Specialty Pharmacy Assistant Mississauga (Ontario)
🏢 Cigna Health and Life Insurance
📍 Ontario