Customer service and prescription accuracy define this Registered Pharmacy Technician role at Loblaw, serving patients while supporting dependable Pharmacy operations.
Reporting to the Pharmacy Manager, the technician receives prescriptions, clarifies them where permitted, and provides optimal customer service. Daily work includes reconciling accounts, collecting outstanding monies, communicating with patients and prescribers, and protecting individual rights. Candidates need current registration, injection certification, professionalism, and accurate cash-handling ability.
Key Responsibilities: Ensure prescription information is complete upon receipt
Clarify prescriptions where permitted by pharmacy requirements
Reconcile accounts and collect outstanding patient monies
Administer vaccines when required and permitted
Communicate with coworkers, prescribers, suppliers, and customers
Requirements: Hold registered pharmacy technician certification and valuable-standing registration
Possess certification for administration of injections
Respect confidential and individual customer rights
Communicate effectively one-on-one and by telephone
Demonstrate high professionalism and excellent customer service
Use your pharmacy registration, communication, vaccine certification, and customer service skills to support patients and Loblaw Pharmacy teams.