Support TD customers in Saint-Romuald with digital banking education, confidential guidance, and accurate frontline service transactions.
As a Personal Banking Associate Trainee, you will help customers use mobile, ATM, and online banking solutions confidently. You will also support branch staff, protect documentation accuracy, and exercise judgment with confidential matters. The role combines customer experience, process discipline, and banking knowledge.
Responsabilités clés : Educate customers on emerging digital banking trends
Exercise judgment when handling confidential customer matters
Support frontline staff with cash and non-cash transactions
Ensure documentation reflects business intentions and regulations




Promote team effectiveness and share industry knowledge
Exigences : High School diploma and/or one year relevant experience
Investment Funds Canada or equivalent required within 90 days
Successful background screening required for licensing registration
Proficiency using Word, Excel, Outlook, branch software, and internet
Initiative to manage changing priorities and several tasks
Develop customer-facing banking expertise through digital education, confidential service, documentation, and frontline support at TD.

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📌 Digital Banking Service Associate Trainee (Quebec City)
🏢 TD Bank Group
📍 Quebec City