End User Support - Contract (Ontario)

End User Support - Contract (Ontario)

08 Nov
|
Compugen
|
Ontario

08 Nov

Compugen

Ontario

About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:
The focus is onsite IT support, user engagement, equipment management, and ensuring the office technology experience runs smoothly.

Key Responsibilities:

Provide onsite end-user support

Support A/V and conference room equipment

Assist with networking equipment where possible; networking experience is considered an asset

Receive and manage IT equipment deliveries

Lift and move equipment weighing up to 50 lbs into storage





Make physical adjustments to desk/workstation spaces

Replace monitors and other hardware as required

Proactively engage and build relationships with users onsite

Skills & Qualifications:

Very strong customer service/CSR skills

High emotional intelligence and excellent interpersonal skills

Qualified communication and presentation

Comfort interacting with senior executives

A proactive, approachable, service-oriented personality

Strong end-user troubleshooting capabilities

Hands‑on A/V/conference room support experience

Ability and willingness to perform the physical aspects of the role, including lifting up to 50 lbs

Reliability and ability to be onsite five days per week

Networking support experience is a strong asset

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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📌 End User Support - Contract (Ontario)
🏢 Compugen
📍 Ontario

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