Build meaningful client relationships with CIBC in Vancouver through financial product knowledge, problem solving, and digital banking guidance.
This Client Service Representative role supports CIBC’s Personal and Business Banking team in a banking centre. You will focus on client engagement, listen carefully to understand needs, and help people manage accounts and products. The position includes transaction assistance, issue resolution, and referrals to the right team members. Work is full-time and in office, with flexibility for banking centre hours and multiple locations within reasonable travel distance.
Key Responsibilities: Focus interactions on client experience and financial goals
Listen, ask questions, and identify appropriate solutions
Take accountability for client issues




Assist clients with accounts, products, and transactions
Share knowledge of CIBC mobile banking applications
Requirements: Goal-oriented approach to accomplishing client-focused results
Strong financial products and client service knowledge
Ability to collaborate with diverse partners
Respectful, authentic, and purposeful communication style
Flexibility for on-site schedules and nearby banking centres
Use relationship-building, financial services, and client issue resolution skills as a CIBC representative serving Vancouver clients.

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📌 Personal Banking Client Advisor (British Columbia)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 British Columbia