Job Title
Team Leader

Location
British Columbia (Remote)

Pay Range
$33/hr

Shift
8 AM to 5 PM, Monday through Friday

What's the Job?

Lead, mentor, and coach contact center teams to achieve exceptional performance

Supervise an assigned team of contact center agents to meet and exceed brand targets

Create a positive, engaging, and approachable team environment

Support recruitment efforts and conduct performance reviews

Manage daily contact center operations and handle escalated customer calls

What's Needed?

High School Diploma or GED; Associate or College Degree preferred

1-2 years of supervisory experience and 3 years of customer service experience

Excellent communication and writing skills in English

Strong organizational and multitasking abilities with attention to detail





Ability to lead diverse teams, identify operational improvements, and handle personnel issues professionally

What's in it for me?

Opportunity to develop leadership skills within a dynamic organization

Work in a rapid-paced, customer-focused environment

Be part of a supportive team that values continuous improvement

Contribute to a culture of excellence and service quality

Competitive pay rate and a chance to grow within the company

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About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
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📌 Team Leader (Ontario)
🏢 ManpowerGroup
📍 Ontario