About the Location This is an on-site position at our local community branch in Happy Valley-Goose Bay, NL.
About the Chance Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and seeks additional membership opportunities at each interaction.
Main Responsibilities and Focus:
Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures
Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services
Promote the benefits of utilizing other Credit Union services with members and prospective members alike
Promote to members various deposit services including term deposits, and registered products
Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards
Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts
Account reconciliation
General office administration
About You The successful candidate will have:
Demonstrated experience of superior customer service
Have an outgoing and self-motivated nature with strong work ethics




Strong team player who can excel in a fast-paced environment
Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing)
Superior written and verbal communication skills
About the Benefits In exchange for your hard work and dedication, you will receive a highly competitivesalary of $43,500 - $51,200 , negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:
Defined Contribution Pension Plan with 6-8% employer matching
Competitive compensation and benefit packages with performance-based incentives
Comprehensive Extended Health, Dental, and Vision Coverage (60%+ employer-paid)
Life, Accidental Death & Dismemberment, Disability, and Teledoc Coverage
Generous annual, sick, and volunteer leave allowances
Tuition and training reimbursement for personal and professional development
A work environment that values regular manager-employee performance feedback
A commitment to fair wages as a living wage employer
Additional perks, including reduced rates on employee loans/mortgages and no service fee banking
Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more!
Join our team for a meaningful career, backed by benefits that support your professional and personal growth.

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📌 Financial Service Representative (Newfoundland and Labrador)
🏢 Lantic
📍 Newfoundland and Labrador