Lead customer service through inbound calls, order coordination, and practical solutions while supporting an open, cooperative sales culture.
This Customer Service Representative position suits experienced professionals with five to seven years in sales team management or customer service. College or university studies, leadership, organization, and problem-solving skills are required. The work centers on delivering exemplary service while supporting customers, sales colleagues, and department procedures.
Key Responsibilities: Answer inbound calls and promote company product lines
Enter client orders and follow delivery statuses
Resolve first-level customer problems professionally




Perform inventory searches with network and external suppliers
Support Sales Team tasks and coworkers
Requirements: College or university studies combined with relevant experience
Five to seven years in sales management or customer service
Leadership, organizational, and problem-solving abilities
Ability to manage high call volumes and priorities
Tire industry experience is an asset
Apply customer focus, leadership, and order management expertise as a senior representative supporting clients and sales operations.

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📌 Senior Customer Service Representative (Ontario)
🏢 Groupe Touchette
📍 Ontario