Strengthen branch customer experiences in Winnipeg through thoughtful banking guidance, accurate administration, and effective issue resolution at TD.
This Personal Banking Associate position serves as a frontline contact within TD's Personal and Commercial Banking business. You will identify customer needs, exercise judgement with confidential matters, and connect customers with suitable solutions. The role combines customer service, digital education, transaction support, and process accuracy.
Key Responsibilities: Understand needs and exercise judgement in confidential matters
Connect customers with suitable staff and internal partners
Educate customers on mobile, ATM, and online banking
Assist frontline staff with scheduled transactions
Ensure documentation reflects business intentions and regulations
Requirements: High School diploma and/or one-plus years relevant experience
Solid administration, planning, and organizational skills
Ability to manage changing priorities and multiple tasks
Proficiency with Microsoft Office, branch software, and internet
Investment Funds Canada or equivalent within 90 days
Apply customer service, sound judgement, and banking process knowledge while supporting TD's Winnipeg branch operations.