Lead onsite resident support in Aurora with security coordination, access control, and transparent communication from Monday to Friday.
As a Security Concierge Supervisor, you will assist residents, clients, contractors, and visitors at an onsite community. The role emphasizes organization, confidentiality, customer service, and calm responses under pressure. You will manage messages, schedule authorized vendors, and protect property while following established procedures.
Key Responsibilities: Identify resident needs and provide information, directions, and instructions
Screen messages and schedule authorized vendor access
Maintain confidentiality and protect residents, clients, and property
Conduct patrols and respond to emergencies and fire alarms
Complete occurrence logs, incident reports, and software updates
Requirements: Valid Ontario Security License
High school diploma or equivalent preferred
Calm, self-motivated, outgoing, detail-oriented approach
Excellent communication and organizational skills
Ability to lift 50 pounds and stand or sit
Apply your security supervision, resident service, and access control skills at FirstService Residential’s Aurora community.