PURPOSE:
Be part of a dynamic team and play an active role in the receivables management process! The person will be called to conduct analyses, make recommendations and follow or introduce best practices into the internal process.

KEY ACCOUNTABILITIES

Collections of assigned customer accounts.

Ensure payments are made within credit terms.

Document daily collection activity, follow up, and execute accordingly.

Research and follow up of account disputes and billing discrepancies.

Perform account payment reconciliations as required.

Identify risk accounts in portfolio, take initiative to mitigate those risks and elevate problematic accounts to the Sr Global Credit Manager, and/ or make recommendations for external collection efforts.

Manage customer order book daily by reviewing held orders, leverage for collections as required, co-ordinate prepayments,



perform periodic open order updates, work with satellite office to optimize favorable solutions

Review customer accounts as needed.

Other ad-hoc reporting and/or projects

KNOWLEDGE, SKILLS, AND ABILITIES

2-5 years of experience in the field of credit and collection

DECinBusinessAdministration(Finance option)orequivalentexperience

Ability to work autonomously.

Superior communication and interpersonal skills

Strong organizational skills

Solid negotiating abilities

Team player

Bilingual (French and English);

Knowledge of FIS Global's Getpaid and Billtrust are definite assets

Strong knowledge of Microsoft Office suite, namely: Excel, Word, Outlook

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📌 Credit Analyst (Quebec City)
🏢 Ceridian HCM
📍 Quebec City