Support GEODIS customers through responsive order processing, shipment tracing, and courteous service in a warehouse-connected customer service role.
As a Customer Service Representative, you will manage inquiries, orders, complaints, and account administration for GEODIS customers. The work connects warehouse operations with customers, transportation departments, and office teams. You will also maintain records, verify invoices, and coordinate service requests.
Key Responsibilities: Respond to customer inquiries by phone, email, or in person
Process orders, receipts, paperwork, and customer file updates
Coordinate last-minute shipping requests with transportation departments
Trace shipments and notify customers about merchandise activity




Verify invoices and report customer feedback to management
Requirements: High school diploma or GED equivalency
Minimum six months of related experience or training
Microsoft Outlook, Word, and Excel experience
PC literacy and warehouse management systems experience preferred
Ability to write reports and business correspondence
Apply customer service, order processing, shipment coordination, and Microsoft Office skills within GEODIS logistics operations.

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📌 Warehouse Customer Service Representative (Ontario)
🏢 GEODIS
📍 Ontario