Customer service and community support define this Community Associate position with IWG at 5940 Macleod Trail SW in Calgary. Manage requests while creating a welcoming centre experience.
As a Community Associate, you will support new and existing customers across varied industries. You will manage administrative needs, maintain professional relationships, and help customers focus on their businesses. The work includes MS Office, basic IT equipment, invoices, and service requests.
Key Responsibilities: Prepare the centre before customers arrive each morning
Respond to Wi-Fi, package, meeting room, and printing requests
Connect calls and ensure services are charged accurately
Sort mail and notify customers about waiting packages
Support networking events,



invitations, posters, and prospects
Requirements: Strong communication and skilled relationship-building abilities
Ideally one or more years of customer service experience
Ownership of problems and practical solution-finding skills
Confidence using MS Office and basic IT equipment
Legal eligibility to work in Canada and age eighteen or older
Use customer service, organization, and basic technology skills to support IWG customers and their Calgary workplace community.

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📌 Customer Service Community Associate Calgary (Alberta)
🏢 Regus
📍 Alberta