CMHA Kelowna & District is hiring a full-time, 12-month term Family & Natural Supports Coordinator. This is a position offers 37.5 hours per week,with a typical work schedule of Monday-Friday, 9am-5pm with Thursdays being11am-7pm.

WHO IS A FAMILY & NATURAL SUPPORTS COORDINATOR?
The Family & Natural Supports (FNS) Coordinatorplays a critical role in fostering connections and support networks for youth atrisk of homelessness and dislocation. By emphasizing the core principles of theFamily and Natural Support Program, the Coordinator will empower youth to buildand strengthen their natural support systems, ensuring a holistic approach totheir physical, social, and emotional needs.

WHAT DOES A FAMILY & NATURAL SUPPORTS COORDINATOR DO?

Assist youth in takingownership of their care and decision-making to positively influence their lifetrajectory

Identify and connect participants withrelevant social, economic, recreational, and educational resources that can provide care and assistance during challenging times

Conduct assessments toevaluate youth’s housing history and identify supportive relationships

Engage incollaborative case planning with participants and their supports to facilitatesuccess

Facilitate mediation andreconciliation for youth and their support networks to strengthen familialrelationships

Deliver brief supportive counselingand make referrals to appropriate mental health services when needed

Maintain accurate records includingcase files and progress reports

Address participant feedback,inquiries, and complaints promptly

Provide training insystems navigation, including access to community resources tailored toindividual needs

Offer education ontopics such as Harm Reduction and Trauma-Informed Care





Monitor participantsfor signs of potential emergencies and develop strategies to address challenges

Document and reportany medical, behavioral, or legal issues as required

Performs other relatedduties as assigned

STRENGTHS & EXPERIENCE:

Degree in Social Work,Human Services or related field required

Minimum 2 years’relevant experience working with youth and families

Ability to beregularly exposed to individuals who are struggling with and/or recovering fromtrauma, drug/alcohol use, homelessness, mental health challenges and/or mentalillness

Reliable vehicle andthe ability to meet/transport clients within the community on a frequent basis

Valid Class 5 driver’slicense

Ability toprovide a Driver’s Abstract & ICBC Claims & Insurance History Record

Ability toobtain Rate Class 007 Business Insurance

Criminal Record Checkclearance in the Vulnerable Sector

Certificates in FirstAid, CPR and Naloxone considered an asset

Ability to maintainconsistent professional boundaries

Proficient MicrosoftOutlook, Word and Excel

Robust theoreticalfoundation in social systems, human behavior, and support strategies

Proficient inrecord-keeping and administrative tasks, including case management software

Strong attention todetail and the ability to prioritize tasks and manage timeeffectively in a dynamic environment

Strong analytical andproblem-solving skills to assess participant needs anddevelop appropriate interventions





Conflict resolution,mediation and crisis intervention skills

WHOIS CMHA KELOWNA & DISTRICT?
AtCMHA Kelowna & District, we are dedicated to Mental Health in ourcommunity. No matter how old or how young, we provide support for families andindividuals through programs that promote positive mental health and supportrecovery, while championing the elimination of barriers that can prevent peoplefrom thriving. We are a dynamic, innovative and visionary organization. We arelooking for someone who shares our vision of a mentally healthy Kelowna and arepassionate about making a difference in our community by bringing their particularexpertise to our organization. To learn more, checkout our website at www.cmhakelowna.org

CMHA KELOWNA & DISTRICT OFFERSYOU:

A competitive hourly rate of $30.77

Dental, Health & EAPBenefits

Wellness SpendingAccount

Vacation Pay &Personal; Health Days

A workplace culture thatfosters learning, transparency, trust and teamwork

As an employer, CMHA Kelowna &District; strives to create a workplace that respects and values allindividuals, minimizes bias, and promotes the equity, diversity, and inclusionof different perspectives and ideas. At CMHA Kelowna & District that meanswelcoming diversity in mental health, race, ethnicity, and culture. It alsomeans diverse abilities, age, religion, sexual orientation, socio-economicstatus, gender identities, education, marital status, language, and physicalself-expression. These values are embedded in the work CMHA Kelowna &District; does every day.

We appreciate and thank allapplicants for their interest, however only short-listed candidates and thoselegally eligible to work in Canada will be contacted.

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📌 Family & Natural Supports Coordinator (British Columbia)
🏢 Canadian Mental Health Association
📍 British Columbia