Support Ottawa customers with banking advice and digital education as a Personal Banking Associate at TD Canada Trust’s branch office.
This Personal Banking Associate role focuses on customer relationships, service transactions, banking solutions, and problem resolution. You will guide customers to appropriate staff members while handling confidential matters with sound judgement. The position also supports frontline transactions and branch processes.
Key Responsibilities: Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate banking solutions and contacts
Support scheduled cash and non-cash transactions
Complete accurate processes and compliant documentation
Requirements: High School diploma or one year relevant experience
Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office and branch software
Knowledge of banking solutions and processes
Robust organizational, communication, and customer experience skills
Bring customer service, banking knowledge, and digital education skills to TD Canada Trust’s Ottawa branch team.

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📌 TD Personal Banking Associate Ottawa (Quebec City)
🏢 The Toronto-Dominion Bank (Canada)
📍 Quebec City