Support newcomer and vulnerable families with needs assessments and referrals at MCC’s Ignite Academy Program in Windsor, Ontario. This position works 35 hours weekly.
The Family Support Worker provides direct, client-centred support through family planning, advocacy, and case management. You will help participants navigate housing, education, childcare, health, employment, and settlement services. The role also supports education, employment, and settlement pathways through collaboration with educators, program staff, families, and community partners.
Key Responsibilities: Conduct needs assessments and develop individualized family support plans
Provide one-on-one support, advocacy, crisis assistance, and referrals
Maintain case notes, service plans, and progress reports
Monitor attendance, engagement, participant outcomes,



and participation barriers
Build community partnerships and attend inter-agency meetings
Requirements: Diploma or degree in social work, human services, or related field
Minimum two years supporting families, newcomers, or vulnerable populations
Knowledge of settlement, education, employment, and community support systems
Trauma-informed, culturally responsive, and family-centred practice knowledge
Microsoft Office proficiency and valid Level 2 Police Clearance
Bring family-centred practice, advocacy, documentation, and referral skills to strengthen stability through Ignite Academy at MCC.

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📌 Family Support Worker Ignite Academy (Ontario)
🏢 Mcc
📍 Ontario