Connect with guests as a Skin Care Coach at skoah's Kensington location, using empathy and customer service to create welcoming visits.
Skin Care Coaches are skoah's Retail Associates and receive training, so previous skin care experience is not required. You will guide guests into personalized skin care training programs and support Skin Care Trainers throughout each day. The work centers on relationships, communication, retail service, and a passion for skin care.
Key Responsibilities:
- Coach guests into personalized skin care training programs
- Support Skin Care Trainers throughout the day
- Connect with regular guests during each visit
- Build relationships with brand new guests
- Set personal goals with managers and trainers
Requirements:
- One to two years in customer service
- Retail experience and passion for skin care
- Robust communication and empathy with guests
- Ability to troubleshoot and provide customer-oriented solutions
- Interest in learning other company areas
Bring curiosity, empathy, communication, and retail experience to guest relationships at skoah's Kensington Skin Care Coach team.