Serve TD customers in Fredericton with accurate financial transactions, personalized banking guidance, and dependable customer experience support. This position offers 18.75 hours weekly.
As a Customer Experience Associate in TD Canada Trust's Personal & Commercial Banking business, you will support customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs, recommending suitable solutions, and resolving concerns. Strong administration, organization, planning, and communication skills support daily performance.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Office and internet tools
- Accurate, detail-oriented, calm, and courteous communication style
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Fredericton.
📌 TD Banking Customer Experience Associate (Fredericton)
🏢 TD Bank Group
📍 Fredericton
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