Coordinate service scheduling onsite in Kitchener, Ontario, using ERP systems, service schedulers, and clear customer communication. Keep technicians and workloads organized.

Leavitt Machinery seeks an organized, customer-oriented Service Dispatcher for its Kitchener team. You will schedule and assign Service Technician jobs, manage work orders, prioritize appointments, and support internal and external customers. The position requires dispatching or scheduling experience, MS Office proficiency, and strong planning skills.

Key Responsibilities:

- Schedule, coordinate, and assign jobs to Service Technicians
- Manage new and ongoing work orders using an ERP system
- Prioritize appointments with the service scheduler
- Coordinate Service and Parts workloads proactively
- Review invoice proposals and manage customer billing

Requirements:

- Previous dispatching or scheduling work experience
- Strong proficiency with Word, Excel, and Outlook
- Excellent organizational and planning skills
- Customer-oriented mindset and skilled communication
- Ability to prioritize multiple parallel demands

Bring dispatching, scheduling, ERP, and customer communication skills to Leavitt Machinery's onsite Service Dispatcher position in Kitchener.

📌 Onsite Service Dispatcher Kitchener
🏢 Leavitt Industrial Group
📍 Kitchener