Support patients through Social Medicine at UHN’s Toronto sites and community settings, using engagement, navigation, and accurate documentation skills. This permanent full time role works days across UHN All Sites & Community.
As a Social Medicine Patient Support Representative, you will support an interdisciplinary clinical team and manage patients’ day-to-day social needs. You will engage patients, introduce Social Medicine supports, facilitate activities, and coordinate interactions. The position advances health equity for structurally marginalized people through culturally safe patient care.
Key Responsibilities: Build rapport with patients in Social Medicine and hospital spaces
Introduce patients to supports and obtain informed consent
Accompany patients to hospital appointments during navigation




Facilitate patient-centred activities and coordinate follow-ups
Document interactions in EPIC and other required trackers
Requirements: High school completion plus relevant community health program
At least one year of related practical experience
Experience supporting marginalized patients and people facing homelessness
Trauma-informed care, harm reduction, and crisis de-escalation experience
Overdose response, CPR, and first aid training
Bring patient engagement, navigation, trauma-informed care, and documentation skills to UHN’s Social Medicine clinical team.

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📌 Social Medicine Patient Support Representative (Ontario)
🏢 University Health Network
📍 Ontario