Service administration expertise meets equipment support at SMS Equipment in a full time position managing quotes, records, and work orders.
The Service Agent supports service department administration at SMS Equipment. This position uses eXtend software, MS Office, and equipment records daily. Responsibilities include work orders, maintenance contracts, supplier order numbers, OHS records, and service reports.
Key Responsibilities: Enter quotes into eXtend software
Open and close diverse service work orders
Open and update HotLinks for work orders
Track maintenance contracts and service vehicle records
Maintain OHS, equipment, and service management reports
Requirements: DEP or Attestation of Collegial Studies in administration
Two to three years of similar experience
Excellent knowledge of the MS Office suite
Basic technical knowledge of construction equipment and forestry
Knowledge of Komatsu products is an asset
Support SMS Equipment service operations through accurate administration, equipment records, work orders, and reporting using eXtend and MS Office.

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📌 Service Administration Agent (Quebec City)
🏢 SMS Equipment
📍 Quebec City