Serve Richmond customers through personal banking advice, service transactions, and digital education at TD Canada Trust’s branch. This 37.5-hour role supports customer problem resolution.
As a Personal Banking Associate Trainee, you will understand customer needs and guide them toward appropriate banking solutions. You will build relationships while supporting new accounts, investment advice, and everyday banking needs. The role combines customer experience, branch operations, documentation, and digital banking education.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers to appropriate staff and banking solutions
Educate customers about mobile, ATM, and online banking




Support scheduled cash and non-cash transactions
Complete accurate processes and regulatory documentation
Requirements: High School diploma or one-plus years’ relevant experience
Complete Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Robust communication, organization, and time management skills
Bring customer service, banking knowledge, and digital education skills to TD Canada Trust’s Richmond branch team.

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📌 Personal Banking Associate Trainee (British Columbia)
🏢 TD
📍 British Columbia