Overview

As a Hotel Front Desk Clerk, you’ll welcome guests, support a smooth check-in and check-out experience, and help make each stay comfortable. You’ll serve as a helpful point of contact, sharing clear information and coordinating with colleagues to address guest needs.

Responsibilities
Welcome guests, confirm reservation details, and assist with check-in, check-out, and front desk inquiries.
Answer calls demonstrate professional phone etiquette, and direct requests to the right team.
Provide attentive customer service and guest services, respond to questions, and help resolve concerns with courtesy.
Coordinate with hotel colleagues to share relevant updates and support a welcoming, organized front desk.

Qualifications

Required: Transparent communication, courteous phone etiquette, customer service skills,



and the ability to manage guest requests accurately while supporting front desk operations. Preferred: Hotel experience, and a background in hospitality or guest services. Bilingual or multilingual abilities are valued for welcoming and assisting guests from diverse backgrounds.

Your impact: Thoughtful, timely assistance helps guests feel welcome and enables colleagues to respond consistently.

Pay: $20.00-$21.50 per hour

Expected hours: 30.0 – 40.0 per week

Perks:
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Adaptable schedule
Life insurance
On-site parking
Vision care

Experience:
hotel front desk: 1 year (preferred)

Work Location: In person

📌 Hotel Front Desk Clerk Canmore
🏢 BLACKSTONE MOUNTAIN LODGE
📍 Canmore