North City is a vibrant division within a large and well-established brokerage based in Vaughan. We're proud to support our clients through tailored insurance solutions, responsive service, and trusted advice. Our focus is to empower our employees with the right tools, flexibility, and opportunities to grow personally and professionally.
About the Role
We’re looking for an experienced Personal Lines Account Manager (CSR) who thrives in a fast-paced, team-oriented environment. If you bring 3+ years of RIBO-licensed experience and want to grow with a collaborative, energetic team—this might be the right role for you.
What You’ll Do
Manage and service Group Personal Lines Clients
Provide exceptional client service in person, by phone, and email
Rate, quote, and issue renewals or endorsements as needed
Liaise with underwriters and carriers; ensure compliance with guidelines
Maintain accurate and up-to-date files in our BMS (TAM) and portals
Follow up on claims, underwriting requests, and necessary documentation
Contribute to a team culture of service, accuracy, and professionalism
What You Bring
Active RIBO license (or OTL with willingness to convert)
3–5+ years of personal lines insurance experience
Excellent communication skills, both verbal and written
Strong proficiency in TAM, Compu-Quote, and insurance company portals
A high level of attention to detail, time management, and organization
University Degree or College Diploma preferred
CIP or CAIB designation (or working toward it) is an asset
What’s in It for You
A dynamic and supportive work setting
Prospect to grow within a reputable and expanding brokerage
Ongoing support for continuing education and career development
Market-competitive salary and benefits
In office, team-first culture that values initiative and collaboration
Let’s Connect
We believe our people make the difference. If you're passionate about client service and ready to take the next step in your career, we’d love to hear from you.
📌 Personal Lines Account Manager Vaughan
🏢 North City Insurance Brokers
📍 Vaughan
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