Build customer relationships for Uline in Milton by combining bilingual French service with order processing and solution recommendations.
Uline's Customer Service Representative position requires fluent English and French in verbal and written communication. Working in office full time, Monday through Friday, you will help customers find suitable products, understand pricing and shipping, and complete online orders. The role includes account support through phone, email, and chat.
Key Responsibilities:
- Build business relationships across phone, email, and chat
- Understand customer needs and recommend Uline solutions
- Process customer orders accurately
- Answer product, pricing, and shipping questions confidently
- Guide customers through website and online ordering
Requirements:
- Fluent English and French, spoken and written
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent communication, listening, and problem-solving abilities
- Eagerness to learn; training provided for motivated candidates
Use bilingual service expertise, attentive listening, and product knowledge to support Uline customers and strengthen business relationships.